Enneberg Terms of Service

Published: August 18, 2026
Effective: August 18, 2026

01. Agreement to These Terms

These Terms are a binding agreement between you and Mindberg doo (Belgrade, Serbia; ID 21573493) governing your use of the Enneberg app and related services (“the Services”). The Enneberg Privacy Policy also applies. We may update these Terms with notice; continued use means you accept the update.

02. Who May Use the Services

You must be 18 or older and able to enter a contract. If you create an account, keep your sign-in credentials confidential; you are responsible for activity under your account and should tell us of any unauthorized use.

03. Using the Services

The Services provide an Enneagram-based assessment and related written material — type descriptions, growth guidance, compatibility readings and daily practices. The Services are for self-understanding and personal development only. They are not intended, designed, or implied to diagnose, prevent, or treat any condition or disease, and are not a substitute for professional medical, psychological, or mental-health advice. If you need such advice, consult a qualified professional.

04. Purchases

Some features require a paid subscription. Prices and terms are shown before you buy, and payment is processed through the app store or a third-party payment processor. Except where these Terms or applicable law provide otherwise, payments are non-refundable and non-transferable. We may change prices, with advance notice applying to future renewals only.

05. Subscriptions and Cancellation

Subscriptions renew automatically at the start of each period until you cancel. Cancel through your app store’s subscription settings before the renewal date to avoid the next charge. You keep access through the end of the period already paid for and are not refunded for that period.

06. Withdrawal and Refunds

Where the law grants a right of withdrawal, it may end once digital access has been provided with your consent. Statutory consumer rights are unaffected. Refund requests and questions: info@mindberg.org.

07. Intellectual Property

We own all intellectual property in the Services and their content, including the assessment, its scoring and tie-breaking method, the written material, the designs, and the software. You keep ownership of the content you create, and grant us a non-exclusive, worldwide, royalty-free license to use it only as needed to operate the Services for you. We grant you a limited, non-exclusive, non-transferable, personal and non-commercial license to use the App and its content. Nothing here transfers any of our rights to you.

08. App License and App Store Terms

You may download and run the App for personal, non-commercial use. You may not copy, modify, or create derivative works from the App or its content; you may not reverse engineer, decompile, or disassemble it; and you may not extract, scrape, or reuse the assessment items, results text, or other content, or use them to build or train another product or service. Where you obtain the App through an app store, that store’s terms also apply, and the store is not responsible for the App.

09. Prohibited Uses

You may not: infringe others’ rights or break the law; copy or mirror the Services, their content, or our trademarks; probe, scan, or circumvent security; access the Services by automated means except a standard web browser or our own software; or use the Services commercially or to compete with them. We may monitor for and remove violating content and suspend accounts that breach these Terms.

10. Disclaimers and Limitation of Liability

The Services are provided “as is,” without warranties of any kind, including merchantability, fitness for a particular purpose, accuracy, or non-infringement, and we do not warrant error-free or uninterrupted operation. To the extent permitted by law, our total aggregate liability for all claims relating to the Services will not exceed the greater of the amount you paid us in the twelve months before the claim or EUR 50, and we are not liable for indirect, incidental, consequential, or punitive damages.

11. Indemnity

You will indemnify and hold harmless Mindberg doo and its officers, directors, and employees from claims arising out of your use of the Services or your breach of these Terms, including reasonable legal fees.

12. Governing Law and Disputes

Serbian law governs these Terms, without its conflict-of-law rules. Disputes will be resolved by the competent courts in Belgrade, Serbia; consumers in the EU or Serbia may also bring proceedings at their place of residence and use any available out-of-court dispute-resolution bodies in their jurisdiction.

13. General

These Terms are the entire agreement between us about the Services. If a provision is unenforceable, the rest remain in effect. You may not assign these Terms without our consent; we may assign them. Our failure to enforce a provision is not a waiver.

14. Contact

Mindberg doo, Hadži-Prodanova 18, Belgrade, Serbia — info@mindberg.org.